Not all bad, I guess - Financial Counselor Optum Employee Review

2.0
Dec 17, 2025
Recommend
CEO approval
Business Outlook

Pros

The option to work from home is convenient

Cons

The expectations from management are unrealistic. The lack of communication and reliable information makes it very hard to do your job

Explore other reviews about Optum

5.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work with Good work life balance Good pay package

Cons

Neee to focus on new growth

2.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work flexibility, supportive coworkers.

Cons

Chronic understaffing that leads to constant burnout Leadership behavior is inconsistent, unaccountable, and often dismissive Nepotism heavily influences promotions and opportunities Raises and bonuses are rare or nonexistent despite increasing workloads Workload expectations are unrealistic and unsustainable Company talks about mental wellness but does not practice it internally Extremely limited EAP benefits that offer little real support Employees are not acknowledged, respected, or meaningfully recognized High turnover due to poor culture and lack of investment in employees

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