There are alot of Changes going on - IT Analyst Optum Employee Review

3.0
Feb 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The actual workflow and workloads were pretty low and easy to manage. And taking time off never appeared to be an issue. They have a great MyLearning Platform you can take advantage of for training yourself for certification.

Cons

With that being said above however, it's a very self-service and learning environment when it comes to jobs function and corporate systems. They are taking the AI route going forward, and job roles are being removed. Job security is very flakey. And if you aren't holding certain relative certs, it's going to rough landing work as it's very competitive. I was recently laid off due to this.

Explore other reviews about Optum

5.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of benefits, lots of incredibly smart team members, rewarding work

Cons

Large organization that moves slowly, lots of processes that need to be refreshed

1
1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Difficult to say many positives, as most of the current field staff has either resigned or currently interviewing for other positions.

Cons

Office management, upper management within the company leave staff with unfulfilled promises, ineffective communication, lack of response to questions and concerns that staff members ask on a weekly basis. This office has such high turnover with obvious lack of concern by any of the higher ups within LHC group, Optum, Amedisys. These 3 companies are merging or UHC is purchasing- upper management is unable or unwilling to share exact plans which has been adding to overall anxiety, uncertainty within this office. As staff we continue to be told ‘just hang tight, things will get better’.

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