Great Benefits - Underpaid and under looked - Coordinator Optum Employee Review

3.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Bnenefits were good and they used to buy food and there was free coffe in the office as well as flexibility to work at home.

Cons

management is always absolutely horrible and and i promise that in Puerto Rico we were all underpaid but call centers are the worst. You will feel the burnout and discrimination as u go. They always promise to get you a promotion and then dont.

Explore other reviews about Optum

5.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of benefits, lots of incredibly smart team members, rewarding work

Cons

Large organization that moves slowly, lots of processes that need to be refreshed

1
1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Difficult to say many positives, as most of the current field staff has either resigned or currently interviewing for other positions.

Cons

Office management, upper management within the company leave staff with unfulfilled promises, ineffective communication, lack of response to questions and concerns that staff members ask on a weekly basis. This office has such high turnover with obvious lack of concern by any of the higher ups within LHC group, Optum, Amedisys. These 3 companies are merging or UHC is purchasing- upper management is unable or unwilling to share exact plans which has been adding to overall anxiety, uncertainty within this office. As staff we continue to be told ‘just hang tight, things will get better’.

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