claims associate - Claims Associate Optum Employee Review

5.0
Sep 20, 2019
Recommend
CEO approval
Business Outlook

Pros

it's an esteemed organisation that helps to grow up in life

Cons

there will be job satisfaction, but no salary satisfaction

Explore other reviews about Optum

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, nice coworkers, and good training

Cons

Not much support when busy.

2.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work flexibility, supportive coworkers.

Cons

Chronic understaffing that leads to constant burnout Leadership behavior is inconsistent, unaccountable, and often dismissive Nepotism heavily influences promotions and opportunities Raises and bonuses are rare or nonexistent despite increasing workloads Workload expectations are unrealistic and unsustainable Company talks about mental wellness but does not practice it internally Extremely limited EAP benefits that offer little real support Employees are not acknowledged, respected, or meaningfully recognized High turnover due to poor culture and lack of investment in employees

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