Good benefits but not able to be flexible during the day for doctor appointments for self or children. - EAP Counselor Optum Employee Review

3.0
Jun 26, 2023
Recommend
CEO approval
Business Outlook

Pros

benefits and time off are good if you work for 5 years

Cons

No time provided outside of answering the phone or meetings. It would be nice to be able to explore company events, trainings, emails, new, benefit options and pay or other career advancement activities.

Explore other reviews about Optum

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is good

Cons

Compensation is below industry average for tech

1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Difficult to say many positives, as most of the current field staff has either resigned or currently interviewing for other positions.

Cons

Office management, upper management within the company leave staff with unfulfilled promises, ineffective communication, lack of response to questions and concerns that staff members ask on a weekly basis. This office has such high turnover with obvious lack of concern by any of the higher ups within LHC group, Optum, Amedisys. These 3 companies are merging or UHC is purchasing- upper management is unable or unwilling to share exact plans which has been adding to overall anxiety, uncertainty within this office. As staff we continue to be told ‘just hang tight, things will get better’.

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