Dated technologies - Systems Administrator Optum Employee Review

5.0
Oct 2, 2023
Recommend
CEO approval
Business Outlook

Pros

- Lots of work from home possibilities - Pay is good

Cons

- Badly managed support department, lacking appropriate support tools - Too many outdated technologies slowing down problem resolutions - Lots of complex support issues with not enough staff to handle them - Need to learn lots of healthcare specific technologies

Explore other reviews about Optum

5.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Large company that provides great benefits and support career growth. Company culture supports work life balance.

Cons

Constant shift to hire contractors and offshore roles, which have caused lay offs.

2.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work flexibility, supportive coworkers.

Cons

Chronic understaffing that leads to constant burnout Leadership behavior is inconsistent, unaccountable, and often dismissive Nepotism heavily influences promotions and opportunities Raises and bonuses are rare or nonexistent despite increasing workloads Workload expectations are unrealistic and unsustainable Company talks about mental wellness but does not practice it internally Extremely limited EAP benefits that offer little real support Employees are not acknowledged, respected, or meaningfully recognized High turnover due to poor culture and lack of investment in employees

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