They Take Away Your PTO - Remote Medical Coder Optum Employee Review

1.0
Nov 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, great team and my supervisor is wonderful

Cons

Where do I begin?? The contract our team is working on fell through and I was supposed to be redeployed to another team. I received very little communication regarding redeployment, so I applied elsewhere and found something. Insurance is horrible, mandatory overtime constantly, company views you as a number. They don’t care. Micromanagement, and when you give 2 weeks notice they take your PTO away because they view PTO as a gift. What kind of company does this? I am glad to leave and never ever ever want to come back

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Optum Response
2y
Thank you for your feedback. I'm sorry to hear about your experience. Your comments will help us to assess our processes and PTO rules and make any necessary adjustments for improvement.

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5.0
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Pros

Work life balance is good

Cons

Compensation is below industry average for tech

1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Difficult to say many positives, as most of the current field staff has either resigned or currently interviewing for other positions.

Cons

Office management, upper management within the company leave staff with unfulfilled promises, ineffective communication, lack of response to questions and concerns that staff members ask on a weekly basis. This office has such high turnover with obvious lack of concern by any of the higher ups within LHC group, Optum, Amedisys. These 3 companies are merging or UHC is purchasing- upper management is unable or unwilling to share exact plans which has been adding to overall anxiety, uncertainty within this office. As staff we continue to be told ‘just hang tight, things will get better’.

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