Good place to be for employees that exceed expectations - Senior Product Support Manager Oracle Employee Review

5.0
Sep 10, 2020
Recommend
CEO approval
Business Outlook

Pros

-some of the LOBs are mature,have good processes and procedures in place -plenty of training and resources available,it's up to employees to want to develop their skills -employees that exceed expectations are recognized, have opportunities to advance in their careers, receive salary raises

Cons

-hard to implement changes,each LOB has it's own processes and procedures that don't align with others so the customers receive inconsistent support -budget for raises not allocated regularly

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5.0
Jun 8, 2026
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CEO approval
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Pros

Work life balance, AI focus

Cons

RIF's, Long processes and approvals

4.0
Oct 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Every group/division can be different in how they treat their employees, but I'd say overall there is very good atmosphere of trust and fairness. There is a strong focus on education, and they reimburse for outside classes taken (Up to 5k/year I think). Benefits are good, and I'd say quite competitive in the market. Good 401K matching (they'll contribute a max of 3% of your 6% or greater). Free drinks in the breakroom. Flexibility to work from home at times. (If you live 50+ miles away from an office you can work full-time from home...policy).

Cons

They don't try to make the workplace anything special (maybe a pool table and arcade game are cliche or gimmicky?). In the 10 years I've worked there, they've given 2 measly %1 cost of living raises (this is the same with most everyone I've spoken to, some don't get any raises). You will not get a substantial raise ever, unless you leave then get rehired on (they will not match offers, better to leave). New employees that you train will make 10 - 20K more than you several years after you hire on (not just me, they do this to all tenured employees). They will give these untrained, less experienced people higher titles (again this is done to everyone not just me). You learn pretty quickly that you're dispensable. The company has billions in cash and they don't re-invest in their employees, just in acquiring new companies and hiring new people that know nothing that you get to train.

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