Great school, everything else is horrible - Tech Account Manager Oracle Employee Review

1.0
Apr 30, 2021
Recommend
CEO approval
Business Outlook

Pros

young and great colleagues, good on your CV, good work life balance

Cons

- it's a very hostile environment and everyone works kind of against everyone - therefore people usually have a bad work attitude and you have to be scared that someone else "steals" your deal because they believe it's their account, not yours - two years ago Oracle decided they now have to be customer centric (after >40 years they finally realized that...), as of now, they are not at all; they keep making the customers' lives hard, even just changing an e-mail address for the customer has to be done by the customer himself and can't be handled internally - management is a disaster, no people management at all, they don't know how the real business is running, especially VP who has zero contact to the account managers, who do the actual work; no support during corona at all, no equipment, no appearance in team meetings by VP, no understanding, just being told to put books under our laptops... - no onboarding, all self service only; new hires rely fully on helpful colleagues - no people management, no development opportunities, no matter how hard you work - new hires want to leave as soon as possible, waiting for their relocation budget to expire (bound for 1,5 years) - it depends fully on your customer patch on how much money you make - customers hate Oracle, no one is happy when you call and they usually had bad experiences with Oracle - nothing is easy, every process is difficult, even just changing a customer's address - men get paid more and have higher IC levels - many people are leaving because there is no opportunities, no support during corona and the only fun thing (going to the office, colleagues) is not really present anymore - no values

Explore other reviews about Oracle

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance for an engineer

Cons

Lots of changes in organization structure

4.0
Oct 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Every group/division can be different in how they treat their employees, but I'd say overall there is very good atmosphere of trust and fairness. There is a strong focus on education, and they reimburse for outside classes taken (Up to 5k/year I think). Benefits are good, and I'd say quite competitive in the market. Good 401K matching (they'll contribute a max of 3% of your 6% or greater). Free drinks in the breakroom. Flexibility to work from home at times. (If you live 50+ miles away from an office you can work full-time from home...policy).

Cons

They don't try to make the workplace anything special (maybe a pool table and arcade game are cliche or gimmicky?). In the 10 years I've worked there, they've given 2 measly %1 cost of living raises (this is the same with most everyone I've spoken to, some don't get any raises). You will not get a substantial raise ever, unless you leave then get rehired on (they will not match offers, better to leave). New employees that you train will make 10 - 20K more than you several years after you hire on (not just me, they do this to all tenured employees). They will give these untrained, less experienced people higher titles (again this is done to everyone not just me). You learn pretty quickly that you're dispensable. The company has billions in cash and they don't re-invest in their employees, just in acquiring new companies and hiring new people that know nothing that you get to train.

1366
See reviews by: Helpful|Rating|Date|All