Burn and Churn - Anonymous employee Paysafe Employee Review

2.0
Aug 30, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They are all about having fun.

Cons

Burn and churn atmosphere with direct sales people. Hire you with nice salary and expects enterprise sales but small business atmosphere. Sales people have a revolving door.

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Paysafe Response
8y
Hi, Thank you for posting a review and passing on your feedback. We do feel that it is very important to closely monitor attrition rates in the business, as we invest heavily in our recruitment, employees and their development and as such are always keen to retain our staff. Our attrition rates across the Group are very low and we perform detailed analysis to ensure there are no pockets of concern within any particular department or location. Thank you for bringing your thoughts to my attention and I would be keen investigate further. If you would be open to a conversation in confidence to share some further details please do let me know, I can be reached at thomas.horsfield@paysafe.com. Many thanks Tom

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5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

I recently joined the Paysafe team. My experience has been very positive. The onboarding process was well organized, informative and smooth from the start. The team has been super welcoming and supportive. It is clear that the company values its employees and creates and environment where new team members feel comfortable, included and motivated to succeed.

Cons

As a new employee, there is naturally a lot of information to absorb during the onboarding process, but the support provided has made it manageable and encouraging.

2.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

• The company offers some flexibility with remote/hybrid work options in certain teams. • Exposure to fintech and payment processing technology can be interesting for those new to the industry. • Decent health benefits and standard PTO in many locations.

Cons

• For the third consecutive year, the company has failed to pay out performance bonuses despite meeting or exceeding individual and team targets. It seems that they set very high budgets deliberately so no variable pay is paid. This has significantly impacted morale and trust in leadership. • Compensation overall feels below market rate for the skills required, especially when bonuses (which were promised as part of the total package) are consistently withheld. • Frequent reorganizations and shifting priorities create uncertainty and make it difficult to plan long-term. • Communication from senior leadership about financial performance and bonus decisions has been poor and lacks transparency. • They constantly lay off people to make up for losses in revenue.

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