I didnt feel like they cared about their employees. - Anonymous employee Paysafe Employee Review

1.0
Oct 4, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Paycheck, interesting work, co workers, decent work environment. Free food some times.

Cons

Management is money hungry. Your best will never be good enough. Favoritism is a thing. HR tells your personal info to your manager.

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Paysafe Response
8y
Hi there. Thank you for taking the time to post a review and we're sorry to read that you've had a bad experience. Your comments are surprising as we invest heavily in our Managers across our L&D programs and we also ensure we give employees the chance to give their feedback on management and the wider business via our regular Pulse surveys. Your feedback is very important and I would welcome the opportunity to discuss with you in more detail - you can reach me at thomas.horsfield@paysafe.com if you would be open to arranging a conversation in confidence. Many thanks, Tom

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5.0
Apr 7, 2026
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Pros

I recently joined the Paysafe team. My experience has been very positive. The onboarding process was well organized, informative and smooth from the start. The team has been super welcoming and supportive. It is clear that the company values its employees and creates and environment where new team members feel comfortable, included and motivated to succeed.

Cons

As a new employee, there is naturally a lot of information to absorb during the onboarding process, but the support provided has made it manageable and encouraging.

2.0
Apr 7, 2026
Recommend
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Pros

• The company offers some flexibility with remote/hybrid work options in certain teams. • Exposure to fintech and payment processing technology can be interesting for those new to the industry. • Decent health benefits and standard PTO in many locations.

Cons

• For the third consecutive year, the company has failed to pay out performance bonuses despite meeting or exceeding individual and team targets. It seems that they set very high budgets deliberately so no variable pay is paid. This has significantly impacted morale and trust in leadership. • Compensation overall feels below market rate for the skills required, especially when bonuses (which were promised as part of the total package) are consistently withheld. • Frequent reorganizations and shifting priorities create uncertainty and make it difficult to plan long-term. • Communication from senior leadership about financial performance and bonus decisions has been poor and lacks transparency. • They constantly lay off people to make up for losses in revenue.

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