Been at the company for less than a year and so far i'm loving it. Staff and management is really friendly, strong corporate culture, and plenty of room for growth. Compensation is great, and the office perks (such as free snacks, arcade games) are a plus. COO (Joe) is also really approachable and you can learn a lot from him.
Cons
Corporate bureaucracy means that things move slower than normal, but they do get done. Each location has a unique culture and I have noticed that other locations try to force their culture upon other locations.
Paysafe Response
8y
Thank you for sharing! We're thrilled to hear that you love the environment you work in. Paysafe certainly has great benefits including educational reimbursements, entertainment discounts, and chair massages. Don't forget to reach out to your local HR team for ideas on improvements.
I recently joined the Paysafe team. My experience has been very positive. The onboarding process was well organized, informative and smooth from the start. The team has been super welcoming and supportive. It is clear that the company values its employees and creates and environment where new team members feel comfortable, included and motivated to succeed.
Cons
As a new employee, there is naturally a lot of information to absorb during the onboarding process, but the support provided has made it manageable and encouraging.
• The company offers some flexibility with remote/hybrid work options in certain teams.
• Exposure to fintech and payment processing technology can be interesting for those new to the industry.
• Decent health benefits and standard PTO in many locations.
Cons
• For the third consecutive year, the company has failed to pay out performance bonuses despite meeting or exceeding individual and team targets. It seems that they set very high budgets deliberately so no variable pay is paid. This has significantly impacted morale and trust in leadership.
• Compensation overall feels below market rate for the skills required, especially when bonuses (which were promised as part of the total package) are consistently withheld.
• Frequent reorganizations and shifting priorities create uncertainty and make it difficult to plan long-term.
• Communication from senior leadership about financial performance and bonus decisions has been poor and lacks transparency.
• They constantly lay off people to make up for losses in revenue.