London office is the most unfriendly office I have ever worked in - Anonymous employee Paysafe Employee Review

3.0
Nov 29, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Fresh fruit Monday to Thursday - Good location - Ok benefits - Ability to work remotely - Some few nice colleagues - Good cafe on 36th floor

Cons

- Little to no company/team spirit - Unfriendly/unwelcoming colleagues - not at all geared towards new starters. There is very much a 'heads down' culture, meaning everyone looks straight ahead and do not make eye contact/acknowledge you - Clique culture - If a colleague moves over from a different team, they have no transferable skills, as different systems are used in every team and the few systems that are used across the teams appears to be "specialised" use only. They also show no interest in learning the ropes and can't be bothered to remember things/take notes - Some managers do not manage at all

Explore other reviews about Paysafe

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

I recently joined the Paysafe team. My experience has been very positive. The onboarding process was well organized, informative and smooth from the start. The team has been super welcoming and supportive. It is clear that the company values its employees and creates and environment where new team members feel comfortable, included and motivated to succeed.

Cons

As a new employee, there is naturally a lot of information to absorb during the onboarding process, but the support provided has made it manageable and encouraging.

2.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

• The company offers some flexibility with remote/hybrid work options in certain teams. • Exposure to fintech and payment processing technology can be interesting for those new to the industry. • Decent health benefits and standard PTO in many locations.

Cons

• For the third consecutive year, the company has failed to pay out performance bonuses despite meeting or exceeding individual and team targets. It seems that they set very high budgets deliberately so no variable pay is paid. This has significantly impacted morale and trust in leadership. • Compensation overall feels below market rate for the skills required, especially when bonuses (which were promised as part of the total package) are consistently withheld. • Frequent reorganizations and shifting priorities create uncertainty and make it difficult to plan long-term. • Communication from senior leadership about financial performance and bonus decisions has been poor and lacks transparency. • They constantly lay off people to make up for losses in revenue.

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