Pros
Paysafe has very good benefits, and the Group-wide policies are good. Working from home when needed was never an issue. Flexible work hours. It was never an issue getting time off when sick or for vacation (even "last minute"). I enjoyed working with people around the world.
Cons
It really depends on which part of Paysafe you work at. The culture/experience in the part of the Group I worked in (Income Access) was toxic and negative, and it's what I base my review on. LOW salaries pretty much across the board (and Paysafe makes it very difficult to increase it). Very disorganized and distant/self-serving management. The gap between managers and staff feels massive, at times. Poor client management strategies. There's a lack of direction and vision, and things just never seem to get done. Almost no training or onboarding provided for new employees. The clients can also be very unprofessional and unrealistic, hard to manage. There are a LOT of issues and bugs with the product, and a severe lack of documentation and knowledge by the support teams, but nobody cares. Lots of politics and corporate hierarchy games being played. Favoritism runs rampant. Annual review/bonus scheme is rigged (at least at Income Access). There's also a general feeling among the staff that if we worked at the Atwater office, our lives, jobs, and salaries wouldn't suck so much.