Management is very toxic. No one knows how to do their job and they refuse to give the employees a proper billing system to help make the job easier. Everything is haphazard, especially with management. They continuously pile more and more work on you with everything being the priority. Management never responds to your emails and micromanaging is rampant. The manager has a very condescending attitude and very toxic then wonders why team morale is low. If you ask questions about how to better do your job you are penalized. Management is not truthful, although they claim to be *transparent. You are given unrealistic goals with little or no guidance.