To Many Moving Parts, Without Clear Accountability - Client Success Manager Philips Employee Review

3.0
Aug 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Great people work here, innovation is on the forefront, Went to unlimited PTO, and mental health days for work/life balance.

Cons

To many leaders promoted to high level positions that do not know or understand the business of healthcare. Good Ol 'boys club. They talk about diversity and try to have you believe that is a top priority. However, it is not. Outside of women (white) in senior positions, there is no other diversity. Philips is in an identity crisis, they are all over the place.

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Philips Response
2y
Hi, thank you for sharing your review with us. It's good to hear that you support our vision on innovation, and that the work environment contributed to a positive work experience. As for your points of improvement, it's unfortunate to hear that your experience didn't reflect our values, as we do believe that the best place to work is an inclusive place to work. We recommend that you reach out to our Ethics Line, via this link: https://secure.ethicspoint.eu/domain/media/en/gui/100518/report.html. This way, your experience can be noted down, and we can look into this further. Wishing you the best moving forward.

Explore other reviews about Philips

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, pay, opportunities

Cons

Slow moving industry, management style

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Philips Response
2d
Thank you for sharing your perspective and for your ongoing dedication to our organization. We acknowledge the feedback regarding internal organizational dynamics. As a leader in a heavily regulated and critical sector, we remain fully focused on process optimization, streamlining decision-making, and enhancing leadership alignment to cultivate a highly agile environment for our teams worldwide. We encourage you to reach out to HR or your manager for an open discussion regarding your feedback, and we appreciate your continued contributions to our shared mission.
2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

- Easy commute if you live north of Seattle/Bellevue - Decent cafeteria - Decent compensation

Cons

- The level of apathy amongst colleagues is off the charts. Many people are simply coasting and collecting a paycheck. When you try to be a team player and pick up the slack, you simply become a target for blame. - Due to the extremely lax "return to office" policy, the office often feels quite empty when there is plenty of work to be done. Being onsite M-F often leads to more work with little support. - There is a culture of public shaming, with several meetings every week dedicated to project leads targeting individuals to make up for their own lack of technical understanding.

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Philips Response
5d
Thank you for sharing your perspective and for your multi-year dedication to our organization. We are pleased to hear that our competitive total rewards, inclusive workplace culture, and focus on flexibility have contributed positively to your employee experience. We acknowledge the feedback regarding organizational dynamics and the impact of structural changes on team sentiment. As we adapt to evolving market demands, we remain focused on change management optimization, enhancing transparent internal communication, and building long-term stability across our business units. We encourage you to reach out to HR or your manager for a discussion regarding your feedback. Once again, we appreciate your continued contributions to the team.
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