Not worth it, there's better out there. - Patient Service Representative Philips Employee Review

1.0
Dec 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Excellent health insurance, pay was good when I started but not at all competitive today.

Cons

Playground like atmosphere, people hiring their buddies and relatives. Ridiculously unprofessional. Embarrassingly unprofessional.

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Philips Response
1y
Thank you for looking back at the time you've worked for our company in Rosemont. We regret to hear that your experience has not been a positive one. The work environment you describe of course doesn't sound like the environment we're striving for at Philips: one where all our people can contribute fully to our success and have equal access to opportunities and resources. We hope that we can encourage you to share your story via our Ethics line, which you can find here: https://secure.ethicspoint.eu/domain/media/en/gui/100518/index.html. Then a formal investigation could be opened. Our senior management is also reading all reviews on Glassdoor and is taking notes. We wish you all the best for the future.

Explore other reviews about Philips

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Company, good resources and many helpful people

Cons

No cons, pay was adequate

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Philips Response
4w
Thanks for sharing your experience and for your time with us at Philips. It's wonderful to know that you found good resources and a helpful, supportive environment among our teams. We truly appreciate your dedication and your contributions during your journey here. We wish you the very best of success in your future career challenges.
2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The people in non- upper management roles that work there are fantastic. Great sense of community onsite and the culture champions are consistently looking for ways to make work life better.

Cons

Very poor communication on the strategy for the business unit. Leadership publicly promotes innovation and new ideas to be presented but then those ideas are shot down or penalized in private by current upper management. The business unit leadership says that don't want excuses for project delays but will then decide to do 3 major layoffs in the first two quarters with no transition plan, no support for gap in resources and no expectations to delayed progress.

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Philips Response
6d
Thanks for sharing your feedback and for your 7.5 years of service with us. It’s great to hear that you found a fantastic sense of community and culture onsite among your colleagues. We’re sorry to hear about your experience. Your perspective on management transparency and resource support is incredibly helpful, and we’re actively working to improve our ways of working. We appreciate your dedication over the years and your honest insights, which help us focus on building a better workplace. We wish you all the best in your future career.
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