Terribly Mediocre - Cash Officer Primark Employee Review

2.0
Aug 16, 2016
Recommend
CEO approval
Business Outlook

Pros

-Very simple work -Amazing co-workers -Management is very friendly (local store management) -Usually, overtime is available for all staff to sign up to -Very clear holiday entitlement and booking progress -Free Coffee/Tea for Staff (although most people aren't aware of this!)

Cons

-Simple work = boring work -Job is repetitive and not challenging -Rate of Pay doesn't scale with your responsibilities (Same pay for Cash Officer than Sales Assistant) -If you are on a close shift, you won't get out on time and you won't get paid for the extra minutes you work (acc. to paycheck) -No extra pay for overtime -No extra pay for bank holidays (Weekend staff HAVE to work all bank holidays acc. to contract) -Higher Management has no involvement (Who even is our Area Manager?) -Very disrespectful customers -Power-Hungry Supervisors/Managers can fully bloom as higher management doesn't care if they think the "lower" employees are useless -Very limited career opportunities -Useless Benefit-Scheme -Staff discount for only 2 weeks of the year -Airconditioning breaks on a regular basis - no water used to be provided at the tills until after complaint was made to trade union -Holiday pay is calculated including overtime as well - example: Say you work 8h part time Saturdays and Sundays. Then you holiday pay would be for 8h a day. But if you do overtime (most overtime is 4h) during the week, your actual holiday pay goes down - it is calculated on you average hours worked during the past 3 months. The more overtime you do, the worse you're off on your holidays!

Explore other reviews about Primark

5.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

reasonable, low stress, good PTO practices, consistent schedule

Cons

leadership was not the best

2.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

You get lots of PTO up front as a part timer and can gain flex hours overtime. Get a 50 cent raise every six months.

Cons

Was told during onboarding that if a Christian comes into the store spreading the gospel, I have to kick them out. This includes the mention of the Jesus without the church invite. Managers claim its rude and if a customer does it, they get booted. Faced harassment from a customer and management didn't let me switch too a different department. Extremely high turnover rate and managers don't replace them, making your job more stressful during peak hours. Hard to use PTO. Little to no training. Too many bachelor and master holding part timers who get lucked out of moving up in the company. Managers give some people no task while pilling on multiple tasks on one person. Too many managers to deal with (and usually never find) and the full timers make you do the dirty work while they "unpack boxes". Its a pro-LGBT anti christian company. If they want to be pro-LGBT, than more power to them. But anti-Christian is discriminatory and unnecessary.

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