Management is lacking in empathy and professionalism - Anonymous employee Primark Employee Review

2.0
Jun 13, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Plenty of overtime available to do at various times such as early mornings, afternoons, evenings etc -Decent pay which is above the minimum wage -Staff discount of roughly 10% off -Usually busy so there's always something to do -Many of the other staff are lovely and very easily to get along with

Cons

By far the worst problem here is the management. The biggest problems have been: -Changing staff hours short notice (easily under a days notice)and without agreement from the workers -They pressure you to do overtime and are exceptionally rude if you refuse and believe it is accetable to question you on why -Have the attitude that there's a rule for us and not for them; I've seen one behave in a way on the shop floor that would likely get me into serious trouble if I did the same The actual shop is unbearable as the air con is old and doesn't function well. At one point, the heating was on during a very hot weekend because it was broken, making it a difficult workplace to function in.

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5.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

reasonable, low stress, good PTO practices, consistent schedule

Cons

leadership was not the best

2.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

You get lots of PTO up front as a part timer and can gain flex hours overtime. Get a 50 cent raise every six months.

Cons

Was told during onboarding that if a Christian comes into the store spreading the gospel, I have to kick them out. This includes the mention of the Jesus without the church invite. Managers claim its rude and if a customer does it, they get booted. Faced harassment from a customer and management didn't let me switch too a different department. Extremely high turnover rate and managers don't replace them, making your job more stressful during peak hours. Hard to use PTO. Little to no training. Too many bachelor and master holding part timers who get lucked out of moving up in the company. Managers give some people no task while pilling on multiple tasks on one person. Too many managers to deal with (and usually never find) and the full timers make you do the dirty work while they "unpack boxes". Its a pro-LGBT anti christian company. If they want to be pro-LGBT, than more power to them. But anti-Christian is discriminatory and unnecessary.

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