Decent First Job - Retail Operative Primark Employee Review

2.0
Oct 5, 2015
Recommend
CEO approval
Business Outlook

Pros

- Lots of opportunity for overtime - Can work hours that suit you - Good opportunity to gain experience in retail - Opportunity to work in many departments, e.g. Tills, Shop Floor, Stock Room, Customer Service Desk, Fitting Rooms - Potential to work your way up into upper management if desired

Cons

- Skeleton staff mindset, not enough staff for the store to operate effectively during busy periods - Staff generally unappreciated, not allowed to work over 40 hours a week as the store will not pay staff the time and a half they earn after these 40 hours - Can involve a lot of heavy lifting, especially when working delivery or when rearranging the store - At the end of every shift, staff are expected to have their bags and personal belongings checked by a manager before leaving the store - No holiday can be taken during November or December - No staff discount or benefits

Explore other reviews about Primark

5.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

reasonable, low stress, good PTO practices, consistent schedule

Cons

leadership was not the best

2.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

You get lots of PTO up front as a part timer and can gain flex hours overtime. Get a 50 cent raise every six months.

Cons

Was told during onboarding that if a Christian comes into the store spreading the gospel, I have to kick them out. This includes the mention of the Jesus without the church invite. Managers claim its rude and if a customer does it, they get booted. Faced harassment from a customer and management didn't let me switch too a different department. Extremely high turnover rate and managers don't replace them, making your job more stressful during peak hours. Hard to use PTO. Little to no training. Too many bachelor and master holding part timers who get lucked out of moving up in the company. Managers give some people no task while pilling on multiple tasks on one person. Too many managers to deal with (and usually never find) and the full timers make you do the dirty work while they "unpack boxes". Its a pro-LGBT anti christian company. If they want to be pro-LGBT, than more power to them. But anti-Christian is discriminatory and unnecessary.

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