Fun place to work, many opportunities for advancement - Customer Service Staff Publix Employee Review

5.0
Aug 6, 2011
Recommend
CEO approval
Business Outlook

Pros

Great place to work. Competent management and most co-workers are sane/competent. Lots of opportunities to advance to management if you are motivated and committed to work. Great benefits such as stock private to Publix associates only, 401k contribution matching (up to $750 a year in Publix stock), and you are given stock in an ESOP every year plus dividends on that free stock. Pay is ok but you'll hit the pay cap pretty quick if you aren't able to move up.

Cons

To even be considered for full time, you must have complete availability for work seven days a week. Disappointing considering I have been interested in FT for the longest time and this new requirement will not make FT possible for me until I am out of school. Boca/Delray area customers are for the most part AWFUL and downright rude a lot of the time. You need to have tough skin and an ability to deflect the nastiness or you will get eaten alive.

Explore other reviews about Publix

4.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good compensation including not just standard pay, but also end of year bonus 80 hours for hourly associates, 8% of your annual earnings granted to you in free company stock thru which quarterly dividends are paid, ok 401k, and gift card and other associate coupons. Good stability and growth. Good company culture.

Cons

Can be slow and resistant to change. Uses some antiquated systems and software that should have been replaced years ago. Does some things that don't make sense. Some managers can be good, while others not very good. Although these cons may be true for a lot of companies. All roads eventually lead to Lakeland where they are headquartered. Geography can be a big one if you are not a Florida native. If you don't want to live in Florida for some legitimate reasons, there can be limited job options in other states, especially if you aren't interested in retail or warehouse jobs. Standard retail negatives about not having a lot of holidays off.

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