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      Questrade

      Engaged Employer

      Questrade reviews

      Customer Service Specialist - Anonymous employee Questrade Employee Review

      2.0
      Oct 7, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They will train you for the first few weeks, and very friendly up till final review from the manager. Right after you are on your own, better search up on their knowledge base (similar to wiki search) instead of putting client on hold, which affect your performance.

      Cons

      You better resolve any client issues before it get escalation, small or huge you will get question and get blame at.

      avatar
      Questrade Response
      8y
      Thank you for your feedback. Our Client Services team is an integral part of our organization and as we continue to evolve our training programs, we will take your comments into account.

      Explore other reviews about Questrade

      5.0
      Jan 12, 2024
      Law clerk
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team to work with and learn from

      Cons

      None, my experience was excellent

      1
      avatar
      Questrade Response
      2y
      Thank you for taking the time to share your positive experience working at Questrade. We're thrilled you had an excellent time during your tenure with us. Again, Thank you for your kind words and for being a valued team member. We wish you all the best in your future endeavors.
      4.0
      Aug 21, 2025
      Devops engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Armenian Office people are great and in general there is a friendly atmosphere and conditions. Lots of attention to employees from Armenian management

      Cons

      I can not say anything positive from Management team from Canada. Although I can say lots of negative, but I will refrain from it.

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