Great Way to Start Your Career in Finance - Anonymous employee Questrade Employee Review

5.0
Feb 8, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- If you are hungry, there are a lot of growth opportunities within Customer Service and other roles in the company. - When starting my career, I was shocked at the level of autonomy that is available to Customer Service agents. The focus is on quality client interactions and not micromanaging agents. - The PEOPLE. I can't put more emphasis on this. They are the extremely kind and supportive. Colleagues become friends and family. - Great opportunities internally to seek out and foster mentorship relationships. - Most managers at this company follow an open-door policy and are extremely approachable. - Although Questrade has achieved a tremendous amount of growth, they were able to retain their startup culture. - There are great opportunities to network with the entire company such as the Passport Program and many internal as well as external trainings. - Questrade has helped to work around my personal obligations and have yet to experience work-life burnout due to a lack of flexibility.

Cons

- If you are not client-centric and a team player, you will not see growth in your career at Questrade. - Much like other companies, if you do not show an interest to want to grow you will not go far in this company. You need to be self-motivated and have an appetite to take on more in your existing role. - Benefits are not full coverage. - There is currently no coverage for maternity leave, this is of particular interest to young families thinking about having children.

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Questrade Response
7y
Thank you for your feedback! We highly value customer centric, team oriented and innovative people at Questrade and are happy to hear you feel the same way. We also agree with you about the the maternity leave coverage so keep an eye on your email for an announcement coming soon.

Explore other reviews about Questrade

5.0
Jan 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Great team to work with and learn from

Cons

None, my experience was excellent

1
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Questrade Response
2y
Thank you for taking the time to share your positive experience working at Questrade. We're thrilled you had an excellent time during your tenure with us. Again, Thank you for your kind words and for being a valued team member. We wish you all the best in your future endeavors.
4.0
Aug 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Armenian Office people are great and in general there is a friendly atmosphere and conditions. Lots of attention to employees from Armenian management

Cons

I can not say anything positive from Management team from Canada. Although I can say lots of negative, but I will refrain from it.

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