A lot of unsatisfied clients - Client Service Specialist Questrade Employee Review

3.0
Jan 13, 2014
Recommend
CEO approval
Business Outlook

Pros

They paid better then the big bank I previously worked at in the same position. Office located off of the TTC subway line. They have some innovative products, like USD in a registered account.

Cons

Way too many trades not being executed because of technical issues. Clients often had to wait 30 minutes or more to speak with a client service rep. Supervisor did nothing but talk to his girlfriend on the phone all day. Management wold make promises and not keep them. Low employee moral.

Explore other reviews about Questrade

5.0
Jan 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Great team to work with and learn from

Cons

None, my experience was excellent

1
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Questrade Response
2y
Thank you for taking the time to share your positive experience working at Questrade. We're thrilled you had an excellent time during your tenure with us. Again, Thank you for your kind words and for being a valued team member. We wish you all the best in your future endeavors.
4.0
Aug 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Armenian Office people are great and in general there is a friendly atmosphere and conditions. Lots of attention to employees from Armenian management

Cons

I can not say anything positive from Management team from Canada. Although I can say lots of negative, but I will refrain from it.

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