Client Services Specialist - Anonymous employee Questrade Employee Review

4.0
Apr 17, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

colleague are awesome; it is a great start-up job; you would know more knowledge about trading in equity market.

Cons

complaints from clients every single day; a lot of pressure from management team; heavy work load; not many opportunities to improve

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Questrade Response
10y
Thank you for your feedback! We’re glad you’ve built valuable relationships with your colleagues and gained more knowledge about the industry during your time at Questrade. We recognize that the Client Services Specialist position requires exceptional patience and multitasking skills. However, we certainly don’t want any of our employees to ever feel overworked or stressed. While we already encourage managers to communicate with their teams on an ongoing basis, we’ll be making a greater effort to ensure they are managing their team’s workload effectively. Thanks again for your review and helping us improve.

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5.0
Jan 12, 2024
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CEO approval
Business Outlook

Pros

Great team to work with and learn from

Cons

None, my experience was excellent

1
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Questrade Response
2y
Thank you for taking the time to share your positive experience working at Questrade. We're thrilled you had an excellent time during your tenure with us. Again, Thank you for your kind words and for being a valued team member. We wish you all the best in your future endeavors.
4.0
Aug 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Armenian Office people are great and in general there is a friendly atmosphere and conditions. Lots of attention to employees from Armenian management

Cons

I can not say anything positive from Management team from Canada. Although I can say lots of negative, but I will refrain from it.

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