good money, bad job if you have anxiety talking to clients - Customer Service Representative Questrade Employee Review

3.0
Aug 25, 2022
Recommend
CEO approval
Business Outlook

Pros

great company, decent salary, good benefits , good people, opportunity

Cons

customers can be difficult, you must know your stuff

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Questrade Response
3y
Thank you for your review. It is great to hear that you are enjoying the compensation, benefits, opportunities and people you are surrounded by. We understand that our client-facing roles can be challenging at times and that our people must be knowledgeable with respect to the financial industry. This is why we continue to offer and develop extensive onboarding for our new agents and continuous training opportunities for our current teams. We want you to feel supported and confident in your role. Please don’t hesitate to tap into your internal resources for extra learning opportunities and support. We value your feedback.

Explore other reviews about Questrade

5.0
Jan 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Great team to work with and learn from

Cons

None, my experience was excellent

1
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Questrade Response
2y
Thank you for taking the time to share your positive experience working at Questrade. We're thrilled you had an excellent time during your tenure with us. Again, Thank you for your kind words and for being a valued team member. We wish you all the best in your future endeavors.
4.0
Aug 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Armenian Office people are great and in general there is a friendly atmosphere and conditions. Lots of attention to employees from Armenian management

Cons

I can not say anything positive from Management team from Canada. Although I can say lots of negative, but I will refrain from it.

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