Troubling times - Customer Success Manager SADA Employee Review

3.0
Apr 18, 2023
Recommend
CEO approval
Business Outlook

Pros

The culture is great and compensation is good. Good perks as well

Cons

Lots of changes have been happening along with a few high reaching MBOs and expectations. It makes it hard to feel confident in my job security, because it is unlikely I’ll make those targets even though I’m doing everything I can.

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SADA Response
3y
Thank you for your feedback. We always appreciate it when employees show a desire for more information. It is essential to have transparency when it comes to any changes or decisions we are making for the future success of SADA. Decisions and changes are made through careful considerations of Data Driven results. Establishing clear goals and metrics that are in line with our business KPI’s ensures that we are all working in unison towards the success of SADA. It also allows for a fair and consistent measurement of performance across the organization. We realize that we are going through some changes but are confident that these changes will make us stronger and successful as employees and as a company. Please know that our door is always open should you want to discuss any details.

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1.0
Aug 26, 2025
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Pros

There are smart people here.

Cons

I am a high performer, was brought over to help build out a new part of the business only to find out most of the leaders don’t even work on a regular basis. Most people buying their time until Insight finally drops the big axe. Just about every detail of my offer and how the job was explained is a complete lie. I keep hearing about the once great legend of SADA, but it no longer exists.

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