Claim they want to hire internally and move people up, actions are completely different. - Anonymous employee Salesforce Employee Review

1.0
Apr 18, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Benefits, pay is above average, overall if you are in one of their two hubs San Francisco or Indianapolis, you should enjoy your time working there.

Cons

The HR, IT, and other functions that are not core to the sales or development departments are poorly run and managed for those working in satellite locations. We are told the push is to hire internally and we should be given stretch opportunities. However, when you apply for these positions they go with outside candidates and say you need more time with Salesforce to understand the Salesforce culture or other made up requirements, which were not included in the job description. If you are in a non-core position and you do are not in San Francisco or Indianapolis you need to work 3 times as hard and 2 times as long to move anywhere in the company.

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Salesforce Response
8y
Thank you for the thoughtful feedback. Leaders and managers that encourage internal mobility and growth are core to keeping our Ohana culture strong. The behaviors described in your review are inconsistent with our values. We'd like to learn more, so we can work to improve. Please reach out to your Employee Success Business Partner or, if you prefer, you can provide more details anonymously by contacting our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. Working together, we can ensure Salesforce remains a great place to work for everyone.

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5.0
Jun 15, 2026
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CEO approval
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Pros

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Cons

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4.0
Jul 9, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
1y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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