Interesting and educational. - Anonymous employee Salesforce Employee Review

3.0
Dec 5, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salesforce has been rated several times as one of the best companies to work for. Salesforce has also won the award for most innovative company for two years in a row. The CEO, Marc Benioff, is incredible. "He pioneered the 1/1/1 Integrated Philanthropic model, by which companies contribute 1 percent of profits, 1 percent of equity, and 1 percent of employee hours back to the communities it serves." (cited from Wikipedia) He is one of the most powerful yet kind hearted men I know of. The products are incredible. They work and really transform how people do business. Besides that they are fun, easy to use and pretty much everything else Salesforce claims them to be. It is refreshing to be part of a company who makes such products.

Cons

The work environment, depending on your location. Headquarters, in San Francisco, is the example for the company and I can't believe any one would not want to work there. Unfortunately, other locations do not share the same culture. At times, you can feel like you work for 2 (or more) different companies. Politics can also get in the way of what should be important. While Salesforce has some incredibly talented people, I was always amazed at how things other than talent seemed to be how people got ahead in their careers. Politics are played heavily, although I think it is unnecessary. I would have expected such at a smaller company or one with less aptitude.

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5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and team. Supportive

Cons

Don’t really have bad things to say.

4.0
Jul 9, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
2y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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