Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Salesforce

      Engaged Employer

      Salesforce reviews

      A wonderful company that is starting to not be so wonderful - Vice President Sales Salesforce Employee Review

      2.0
      Feb 23, 2019
      Vice president sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salesforce is a destination company and there are few places where you will find so many truly interesting and gifted people in one firm. There is a real effort to continue to promote the company's values, including trust and equality. Support for philanthropy is significant (although I would agree with the reviewer who noted that "volunteer" activities are often anything but voluntary but rather expected/required. (Not to say that giving back is anything other than positive, but it's just worth noting that most company activities include it as part of the agenda.) The customers are interesting and the tech is pretty solid. The benefits are what you would expect from a firm that wants to hire top talent, in other words, extensive and high quality. The company continues to grow at quite a fast rate, and that is an imperative. The acquisitions are part of that and it's quite clear that they are necessary since there is only so much organic growth coming out of the core businesses. If you are in a "good" territory / team / department, this may in fact be a dreamjob. There are quite a lots of employees who are able to devote many hours (days) to volunteer causes, company social functions, training opportunities and so on. This is particularly the case if you are employed in one of the hub offices.

      Cons

      The rapid growth and the pressure around quarterly metrics is starting to come at the expense of cohesion and quality. The annual reorganization of the business is quite disruptive and is particularly problematic in business areas where the sales cycles are longer, like the more heavily regulated verticals or larger enterprise environments where aligning stakeholders and building vision takes time. You can work your &#$# off here and have all that worked handed off to someone else in a new fiscal. Happens a lot. Above the mid management/senior director level, the political environment resembles the Hunger Games. The lack of capable management and the lack of transparency around career progression / promotion are a drag on the business and a significant business risk. The departures of more tenured people should be very concerning to leadership; just look at the difference in the reviews of new (<1 year) employees and those with 5 or more years of experience. It's not a positive marker. There is a reason that the employee survey now asks about the "psychological safety" of our workplace. Leadership should be commended for recognizing that this is a problem, but now needs to actually do something to fix it. Just adding a feedback app and calendar reminders to use it are probably not going to get the job done. Once you are hired, progression within the company can be difficult. There is a policy that all internal transfers should be lateral in terms of grade and compensation, even if an external candidate with the same credentials would be offered significantly more compensation and a bigger title. There is a sense that the only way to get a promotion is often to threaten to (or actually) resign and unfortunately, plenty of evidence that this is an effective strategy.

      avatar
      Salesforce Response
      7y
      Thank you for leaving us this feedback. Culture is not something we take for granted, and we're continuing to work hard every day to make this a great place to work for all. If you're comfortable, I'd recommend that you connect with your Employee Success Business Partner directly. If you don't feel comfortable doing that, please reach out anonymously to our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. We'll work to address your concerns as soon as possible.

      Explore other reviews about Salesforce

      4.0
      Jul 9, 2014
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

      Cons

      After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

      782
      avatar
      Salesforce Response
      1y
      It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
      See reviews by: Helpful|Rating|Date|All
      Related searches: Salesforce jobs | Salesforce salaries | Salesforce benefits | Salesforce interviews | Salesforce conversations
      Salesforce reviewsSalesforce Vice President Sales reviewsSalesforce review