Complete Whirlwind - Honest Former Employee Salesforce Employee Review

3.0
Apr 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Amazing friendships can be formed. The overwhelming first impression is just how warm and friendly people are. Lots of opportunity to learn new things. Education fund can be used very widely. Learn from the inside how this company creates the positive brand to the outside world. Benefits are truly amazing. £300 a month to spend on wellness is excellent.

Cons

The pace. They seriously need to consider how they expect employees to keep going at the crazy pace. Stress and burnout at this company is concerning. Politics! Keeping 10-15 people aligned on your plan every time is exhausting. Not have the autonomy to work in the way you know you can is frustrating and due to the pace, you really only ever offer around 70%. Yet, the pace is mystifying knowing that there are so many people to do every little element of a job. Sometimes you are left wondering what you role actually is. I think some people make a career out of attending in-house "events". Old habits die hard and there are still (young) male sales managers that have high egos and do not treat people well - but they hit their numbers so all is forgiven. Never see head of HR at any events - yet people are so important?

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Salesforce Response
7y
Thank you for your feedback – I am sorry to hear that you are no longer with us. We know that we are moving fast, which can be challenging at times. However, we are serious about creating a healthy workplace, prioritizing employee wellbeing, and enabling our employees to grow and thrive. We would love to learn more about your experience and appreciate it if you could reach out anonymously to our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com. Thank you!

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5.0
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Pros

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Cons

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4.0
Jul 9, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
2y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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