Continues to decline - Consultant Salesforce Employee Review

2.0
Apr 17, 2019
Recommend
CEO approval
Business Outlook

Pros

The ability to come into the office or work remote, although I have noticed a decline in internal careers listed that are remote. The ability to volunteer using VTO, but agree with others. In some teams it is not volunteer work, you are required to put it in your V2MOM and complete it on some teams. The ability to do interesting work, connect with other talented individuals, and the training/learning opportunities.

Cons

On a recent survey, two of the lowest scoring questions revolve around people politicking and backstabbing to get things done and the lowest score company wide was promotions are handled in a fair and transparent way. The promotion question has been a bottom 5 scoring question for 2 years now. I have witnessed people promoted either for unfair reasons or because threatening to leave. They pass off a promotion as someone being promoted when in all actuality they applied to an internal job posting and were hired, that’s not really a promotion. The answer to fixing this is not more documentation on careers. They put on a front that they value trust and transparency. They want you to be able to have difficult conversations with your manager without fear of retaliation, but I have witnessed people who speak up and are retaliated against with maybe a Performance Improvement Plan or a demotion. I sometimes feel as if managers and leaders here are talking the talk but not walking the walk when it comes to truly living by the Ohana values. There is a feeling on some teams that it is easier and less stressful not using your PTO vs using it. Tough finding and training multiple backups to handle their job and yours while out. Recently a decline in billable work that has them reassigning people to new careers. It is tough seeing work sent to vendors in India when people at Salesforce are struggling to get billable work. Bonus for some 100% based on billable work which you have no control over. Person A could have 4 accounts and 40+ billable hours, resulting in a very healthy bonus; while Person B might have 1 account and is receiving 10 hours of work, receiving a much smaller bonus. The division of labor is not fair and should be distributed more evenly. Seems a bit unfair when Salesforce gives an executive a $200,000 car and $86,000 watch as a bonus for exceptional work, when you have witnessed others do exceptional work on a smaller scale (not necessarily bringing in $8 million in Sales) and all they get is a Chatter shoutout from their manager or their name mentioned on a PowerPoint slide. I agree with another review here...it is tough dealing with a travel ban, not being able to travel to visit coworkers during a Christmas party, but the top people were all in Hawaii that year. I remember that.

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5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, flexibility, benefits, advancement, development

Cons

Must remain in role for 12 month + for promotion opportunities.

4.0
Jul 9, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
1y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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