#Dreamjob Not Always - Program Analyst Salesforce Employee Review

3.0
Jun 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Quality work/life balance - This is baked into the benefits and culture. Although, you need a manager that actually supports this for you. If you have that it is great but, when you don't it can feel defeating. Personally, I have experienced the good and the bad with this. Training - Trailhead is a wonderful tool that provides a great introduction to many products/services. It's self-guided and you can pursue what interests you at your own pace. Time off to volunteer - Again a great benefit but, your manager has to be supportive of your endeavors. Employees are encouraged to give back using the 1/1/1 model. On one hand you are praised if you meet or exceed the number of hours you give back. If you don't have a manager or a team that does a lot of volunteer work, you might be criticized or singled out for "wasting time." Free Snacks - This is nice when you need a 3:00 snack or can't get out for lunch. Access to great perks - Wellness activities, a gym, workout classes, a benefit you can use to pay for massages. Unlimited vacation time, sometimes free tickets to events.

Cons

"Diversity" - There's a good lip service but, the reality is that upper management is mostly white. Until there is massive change in how recruiting and cultivating talent happens in the tech industry white guys are going to begat more white guys. Chances are pretty good they don't have friends or connections who are POC. This also holds true from people who come from other tech companies. When rats jump the ship they tend to bring other rats with them. Not so subtle hints that you have to hold a "right" set of beliefs/values - you have to get onboard or made to feel like an outsider. If you question or don't hold a certain The idea that Salesforce can save the human race - Salesforce is an innovative tech company with products and services that help customers do business. Be that! While SF is the biggest and holds a huge marketshare, it has created this idea that it can somehow save the world. Surrounded by lots of people who don't actually work with you - there are some teams that have a larger representation in certain hubs but, if you have a team that is largely based in one hub it can get lonely being surrounded by people who are largely irrelevant to your daily work life. It can also infringe on W/L balance. Ohana seating - Gross. Everyone needs their own desk and space. "Data Driven" - Sometimes translates to manipulating for personal gain and benefit.

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Salesforce Response
5y
Thank you for taking the time to leave your review. A lot of your feedback is very valuable and I would welcome having a deeper conversation if you'd like to reach out to me. You can also provide more anonymous feedback via salesforce.ethicspoint.com. We have a ways to go when it comes equality, but I hope you saw the announcement a couple of days ago on the immediate steps we're taking and the publically stated benchmarks to which we will hold ourselves accountable: https://www.salesforce.com/company/news-press/stories/2020/7/racial-equality-justice/

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5.0
Jun 24, 2026
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CEO approval
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Pros

Great culture and they take very good care of their employees. Unlimited PTO (within reason) and generous benefits.

Cons

My entire department was eliminated when they did their 10% reduction on the workforce.

4.0
Jul 9, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

782
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Salesforce Response
2y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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