It's a mirage - Do you research - Account Executive Salesforce Employee Review

2.0
Aug 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Similar to other reviews pros. You can find their benefits packages online. The company acquires new business almost semi-annually so you can potentially move around. Benefits/Perks/ESPP Some amazing coworkers Pretty good c-suite/ Amazing middle line managers Great managing Covid - Listened to the employee feedback for the most part

Cons

There are reviews here with 0 cons which I find hard to believe for a 60K employee company. They jam public surveys down our throats to get the image of the "Best place to work." Seems like HR is rushing to drown out poor reviews.... Salesforce is an okay place with some very, very toxic people. I've met one of the worst human beings of my life here, and with how the world is in 2021, that's saying a lot. First-line leaders are more often bad than good. Back office draws territories randomly every year, and leaders have very little say, so it's the luck of the draw. Under 20% of reps hit quota and meet their OTE for a company already underpaying due to their name. You need to hit quota to get paid a reasonable amount which only happens once maybe twice a year if you're lucky. Managers won't acknowledge that you have a bad territory and have the same expectations as the leading rep. Leading rep makes 3 to 4 times the amount of everyone else and is put on a pedestal but everyone including themselves knows it's the opportunity given. Accounts change every year, so prospecting is demotivating, knowing the work you do will go to someone else. Essentially an order taker with not enough orders to hit quota. Very saturated market. Inundated with pointless nonrevenue generating admin work/meetings. Inundated is an understatement. The majority of the information logged within the CRM is fake due to the pressure to meet all of the initiatives and stay off the naughty list. Leading to inaccurate reporting which leads to increased expectations. You will be drowning, gasping for air as your first-line leaders stand on your shoulders with their heads out of the water... for the most part. If you can tread water for 2+ years, you will get the Salesforce stamp of approval on your resume to find a better, higher-paying job. 2-3 year turnover is drastic. HARD WORK DOES NOT GET YOU AHEAD. Your mental health and wellbeing will deteriorate. Please do your research and reach out to folks working there to get their opinions.

Explore other reviews about Salesforce

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and team. Supportive

Cons

Don’t really have bad things to say.

4.0
Jul 9, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
1y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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