Not somewhere I would ever recommend but to each their own. - Anonymous employee Salesforce Employee Review

1.0
Feb 25, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is a decent amount of freedom depending on which team you are on. Remote work is typically an option for anyone who's interested or you can be full-time in house or a hybrid of the two. There is so much work and so much change that you will learn A TON... but it'll be at a firehouse pace so it's hard to sustain.

Cons

Extremely toxic culture. "Leadership" that specialized in gaslighting and very blatant threats. An HR department that chooses to sweep complaints about senior leaders (from multiple people and orgs) under the rug. HR seemed to purposely omit exit interviews for many people I knew who left for some of these reasons. Constant reminders about how we're all "Ohana" but yet numerous mass layoffs with little warning, PIPs were given to people for little to nothing, unreasonable expectations were set to purposely to drive people out of the company (i.e., expecting an associate engineer who joined my team to deliver the same level of work I was within their first month... they quit last year too). Politics ruled the world; you couldn't get anything done unless you were doing a favor for another team or going to the top of the chain to force it down someone's throat... which people often thought was funny to do on a Friday afternoon to force others to work the weekend. Initiatives were constantly changing before the previous one was completed. Management never really seemed to know what was actually the focus of the month because, quite frankly, they were moved around so often and so overloaded, they rarely knew more than the "1000 foot view" of the product they were supposed to be managing. Hours mandated were ridiculous; some days we worked until 3 or 4am and were expected back on shift by 9 or 10am; wasn't uncommon to work 60 to 80 hour weeks, occasionally seeing 90 to 105 (yes in a single week and no that'snot an exaggeration). A considerable amount of talk publicly about "work life balance" but it wasn't present in the slightest in our org. I could honestly write another entire thesis on the things that weren't great about working here after my 7 years. I left because I just didn't want to deal with it anymore (like MANY others) and I've literally talked a number of people out of even trying to apply. If you're young, single, and love to do nothing but work your life away, it'll be a great place to learn but don't get stuck there in the golden handcuffs if the position doesn't suit you. There are MUCH better places to work who will treat you like a person instead of a feature delivering dog.

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Salesforce Response
4y
Thank you for taking the time to leave your review. We are sorry to hear what you've experienced and take what you have written seriously. The behavior you described is concerning and is counter to the employee experience we promise. We want all of our employees to feel valued and supported by their leadership and management teams. Your feedback is being reviewed to ensure issues like this are addressed. Even though you’re no longer an employee, we’d greatly appreciate if you could reach out to our anonymous third-party provider EthicsPoint at salesforce.ethicspoint.com to share additional details about your experience.

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Pros

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Cons

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4.0
Jul 9, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
2y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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