Great Place to Work...as long as you're not a POC - Anonymous employee Salesforce Employee Review

2.0
Mar 1, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Innovative Company -Brand Recognition -Great Benefits and Learning Opportunities

Cons

I don't know what the culture is like on other teams, but my team is not diverse at all. I'm the only black person on my team, and even on our larger 30 person team, there are only 3 people of Asian descent (which is nuts considering tech demographics overall), everyone else is white or white-passing, and I don't see that changing anytime soon. There has been a lot of marketing recently about Salesforce meeting its 50% underrepresented goal a year early, but that number includes all women, and if it didn't they'd never meet their goal. A lot of middle managers are not interested in diversity and definitely not inclusion. Even if you're hired here as a black employee, you won't be treated equally and people will question your experience and abilities constantly. It's demoralizing, and it explains why retention is so low. I wouldn't recommend working here unless you have a bigger goal in mind for what you want to do next.

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Salesforce Response
4y
At Salesforce, we're very intentional about creating workplaces that reflect the diverse communities we serve and fully acknowledge there is more work to be done. We’ve made more progress in some areas and less in others, but we are encouraged by the progress we've made together. Our leadership team regularly reviews comments, so we will be sure to get your feedback to the right people.

Explore other reviews about Salesforce

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and team. Supportive

Cons

Don’t really have bad things to say.

4.0
Jul 9, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

782
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Salesforce Response
1y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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