Company Culture - Sr. Manager, Customer Success Secureworks Employee Review

4.0
Aug 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Secureworks is heavily invested in the morale of their team. Decisions are driven by the business while simultaneously team morale is at the forefront of those decisions. Secureworks takes care of it's people

Cons

Sometimes Secureworks struggles with "analysis paralysis" where so many people are involved in making a decision that it leads to over analyzing things, which causes delays in doing anything. This creates frustration for team members because they are left with questions that can't be answered.

Explore other reviews about Secureworks

5.0
Oct 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote, work-life balance, very intelligent and nice people to work with

Cons

Leadership not always transparent and some reorgs along the way

1.0
Apr 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Formed good relationships with colleagues

Cons

Transition from an organization that had a great services reputation in the industry to a crowded XDR space, along with complacent management led to their acquisition

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