Progressive company in many aspects - Applications Developer ServiceNow Employee Review

4.0
Jan 15, 2017
Recommend
CEO approval
Business Outlook

Pros

The company is expanding and seems to be doing well in the market. The perks at the HQ in Santa Clara are pretty good - stocked fridge, in-house cafeteria (not free, but affordable), company-hosted activities, new buildings, etc.

Cons

This is not exactly a con, but make sure you really understand what their products are before you decide to work for them (enterprise ITSM, ITOM, etc). They also have their own platform, so if you are in a technical role, whatever skills you gain will most likely be on that platform.

Explore other reviews about ServiceNow

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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