Life in the fast lane - Anonymous employee ServiceNow Employee Review

4.0
Jul 19, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great platform, great people, perks and vision. The organisation has been massively refreshed since the appointment of John as CEO, and along with Pat Wadors the direction both by putting the customer at the centre of everything we do and your career path in your own hands it really is down to the individual how well you do!

Cons

The fast pace of the company does mean that you run the risk of burnout. ServiceNow attracts the best talent and as a result if you are not prepared to step outside your comfort zone you will get left behind. Need to look at some managers who think they’re above the company ethos and like to think that because of their experience they can bully those below them, but this is a rarity.

Explore other reviews about ServiceNow

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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