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      No Growth - Finance ServiceNow Employee Review

      2.0
      Aug 6, 2019
      Finance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company is doing well overall Products are awesome

      Cons

      In Finance, there are conflicting direction from leaders. Long work hours, high turnover with little effort to backfill, severely underpaid. Loves to hire outside instead of promoting within,. The finance team was once a great team and full of innovative ideas to help work work better. Now, new ideas are shut out. Expected to work nights/weekends to train oversees team after letting go entire EMEA team.

      avatar
      ServiceNow Response
      6y
      Thank you for sharing. We want to be sure all employees feel the benefits of a high-growth company with great products, and we take your feedback seriously. We will make sure Finance leadership is aware and that leadership direction is clear and consistent.

      Explore other reviews about ServiceNow

      5.0
      Jun 3, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Big Tech health + vision + dental benefits

      Cons

      Significant change and movement in org.

      3.0
      May 24, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

      Cons

      Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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