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      Deteriorating work environment that will force you to quit - Finance Manager ServiceNow Employee Review

      2.0
      Aug 14, 2019
      Finance manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - 401k match - Great parental benefits - RSU refreshes are great

      Cons

      State of work at Finance Org is pathetic. We are given no direction and there is no room for growth. Management believes in hiring people rather than promoting from within. Sadly, the quality of work has deteriorated. During every growth conversations with manager, you are promised that you are heading in the right direction and given positive feedback but you are NEVER promoted. There is no transparency or guidance from Finance leaders. It is sad that we hardly even spend time or go out as a team. Lot of silos even within your own team.

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      ServiceNow Response
      6y
      We're sorry to hear this. We have rolled out a formal goal-setting and assessment program, and our expectations are that managers help their teams understand strengths and areas of improvement for their development paths. We would encourage you to reach out to your HRBP. We will also share your feedback with leaders. Thank you.

      Explore other reviews about ServiceNow

      5.0
      Jun 3, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Big Tech health + vision + dental benefits

      Cons

      Significant change and movement in org.

      3.0
      May 24, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

      Cons

      Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

      1
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