1.0
Oct 27, 2022
Current employee, more than 1 year
Santa Clara, CA
Recommend
CEO approval
Business Outlook
Pros
- our solutions are changing the world, and our customers are doing amazing things with it - good compensation - fabulous external programs to train industry of IT professionals
Cons
ServiceNow is unorganized, and, ironically, the internal workflows and collaboration efforts are broken. Leadership struggles to prioritize initiatives or connect critical programs, which causes a lot of competing efforts and excessive work with limited resources. This is ever-present across the various sales operations teams, which causes us to underserve the sales org and our customers. Due to this, the culture breeds toxic behavior as people and teams compete with each other to prove they are more important.