Mixed experiences in my first month at ServiceNow France - Regional Partnership Manager ServiceNow Employee Review

2.0
Jan 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Competitive Salaries: the compensation at ServiceNow is commendable and aligns well with industry standards. Product : AWESOME platform !!!!!

Cons

Cultural disconnect: The work culture in the French office seems misaligned with the global ethos of ServiceNow. This has been a significant concern during my initial days here. Onboarding challenges: My onboarding experience was marred by delays and a lack of support. The delayed delivery of my laptop significantly hampered my ability to start effectively, and the response from my manager added to the stress rather than alleviating it. Age dynamics: The average age at the office appears to skew over 50, creating an implicit bias towards younger employees like myself. This age dynamic seems to affect perceived credibility and acceptance within the team. Work-life balance: There's an unspoken expectation to work long hours, which is not necessarily linked to productivity or efficiency. This old-school mentality clashes with the innovative image projected by ServiceNow externally. Limited diversity in Recruitment: The hiring pattern predominantly favors candidates from specific former employers (X-Oracle, X-Salesforce, X-Microsoft), which leads to a lack of diverse perspectives in the workplace.

Explore other reviews about ServiceNow

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great culture - Good pay - Leadership reasonability connected to employees (although recently it's changing for the worse) - Choose your growth pace: Great place to grow at a more relaxed pace or more frenetic pace

Cons

- Hard to get remote position nowadays - Could have better pay

2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

ServiceNow had a differentiated platform and products. Early on the culture had a startup energy that was rare for a company this size collaborative teams, ownership, and a sense that people actually cared about outcomes. Working with large enterprise customers on complex workflows was interesting work.

Cons

The ServiceNow I joined was a different company. As headcount increased, so did the bureaucracy, layers, and friction that rewarded politics over execution. The layoffs of the last few years were handled poorly little transparency, inconsistent communication, and decisions that felt made far above with little thought for the people affected. The "cost optimization" messaging rang hollow against continued executive spending. For a company that sells workflow and people process tools, the irony of a chaotic RIF wasn't lost on anyone in the field or on customers. Leadership political dynamics were real. The right team, the right manager you had cover. Performance alone didn't protect you.

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