Great benefits, some odd policies and onboarding - Senior Software Engineer ServiceNow Employee Review

I was surprised by the sheer amount of onboarding content—much of it felt repetitive across various required training modules. Additionally, the expectation that new technical hires need hands-on help to set up their computers seems like an inefficient use of Digital Technology’s time. I also disagree with the policy requiring employees to be in the office 2 days a week if they live within 30 miles. This approach doesn’t align with environmentally conscious values and fails to accommodate neurodivergent individuals who have thrived in remote environments. In-person work can introduce challenges like noise, sensory overload, and constant distractions—often leading people to compensate by working longer or taking tasks home anyway. While some employees genuinely benefit from in-office collaboration, assuming that everyone works better in person is reductive—and frankly, ableist. A more flexible, inclusive approach would recognize the diversity of work styles and needs across the company. In-office attendance should be optional, not mandated, allowing individuals to choose the environment where they do their best work.