Best Job Ever. Period. - Staff Software Engineer II ServiceTitan Employee Review

5.0
Jan 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Great people to work with. No micromanagement. Flexible time off. Caters to work life balance. Do your work - get left alone. Lots of paid holidays and lots of extra paid holidays announced out of nowhere. Everyone genuinely cares about the customers. Everyone genuinely cares about each other. GREAT COMPANY!

Cons

I will have to come back to this one.

Explore other reviews about ServiceTitan

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

great product, demos are put up for you.

Cons

quota is a little unreasonable. pipeline can be garbage.

1.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are solid, including stock options and unlimited PTO, though I didn't feel especially encouraged to actually use the time off. The C-suite has a clear vision for where the company is headed. Peers are genuinely good to work with, and there's a shared sense that people want to do well and want each other to succeed. It's a growing company, so the stock could carry real value over the long run if that growth holds.

Cons

Leadership at the department level was my main concern. In my experience, the management style made it hard to raise concerns or disagree without it affecting how you were viewed on the team. Direction was often unclear and expectations shifted, which made it difficult to know what success looked like. Over my time here I saw a lot of capable people leave, some by choice and some not, and the turnover lined up with those leadership gaps.

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