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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      Best place to work - Customer Service Representative (CSR) T-Mobile Employee Review

      5.0
      Apr 5, 2016
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not only do I love working for T-Mobile, I love the growth opportunity! Hands down best place to work!

      Cons

      The down fall is honestly the mentally exhausting work of being in a call center. We are very well taken care of but customers can make it extremely difficult sometimes.

      Explore other reviews about T-Mobile

      5.0
      Jun 18, 2026
      Rsm
      Recommend
      CEO approval
      Business Outlook

      Pros

      Always changing atmosphere no day is the same

      Cons

      Depending on leadership not a lot of recognition

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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      T-Mobile reviewsT-Mobile Customer Service Representative (CSR) reviewsT-Mobile review