Save Yourself and work somewhere else - Retail Associate Manager T-Mobile Employee Review

2.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a job and air conditioning. Something new everyday.

Cons

T-Mobile was a great/fun place to work at before the merger with sprint. But since then with the bogus T-Life adoptions (which is T-Mobile’s way of reducing front line support), Visa KPI, I made less money and dealt with more stress. T-Mobile doesn’t care about its front line employees and it shows. Driving metrics isn’t fun when the company has turned so corporate that there’s no real incentive for working harder. Just a “you did a good job” (if you even get that) but no real appreciation and it’s just draining knowing that you’re just a cog. Just company expectations and no true feeling of company support.

Explore other reviews about T-Mobile

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The Culture & the people

Cons

AE and Upper management Turnover

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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