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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      Management indifferent to employee well-being and rude customers - Account Expert T-Mobile Employee Review

      1.0
      May 27, 2026
      Account expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      There really are no pros here.

      Cons

      The management team don't care about your well being. Customers are very entitled and often very rude. The different teams at the call center play loud music all the time while you are trying to concentrate on your call. Stats do not matter. No matter how hard you work on them

      Explore other reviews about T-Mobile

      5.0
      Jul 3, 2026
      Mobile expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits, great compensation, nice work life

      Cons

      none, sometimes sales pressure but normal

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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