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      T-Mobile

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      T-Mobile reviews

      Good pay but stressful environment with PTO challenges - Customer Experience Associate Manager T-Mobile Employee Review

      3.0
      Jun 2, 2026
      Customer experience associate manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Money is good if store is performing

      Cons

      A lot of stress. Holiday season stretches before actual holiday season (usually august) and it's HELL to use PTO that you've earned. They blitz you to use it during non-busy LIFE seasons (Winter after christmas, early summer)

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      5.0
      Jul 3, 2026
      Mobile expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits, great compensation, nice work life

      Cons

      none, sometimes sales pressure but normal

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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