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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      Customer Service Slave - CsrII T-Mobile Employee Review

      1.0
      Nov 29, 2008
      Csrii
      Recommend
      CEO approval
      Business Outlook

      Pros

      T-Mobile was a very EASY place to work for, which is why I decided to take the job. I am a full time student and wanted something easy that also offered tuition assistance. Their benefits were pretty good overall, but very difficult to navigate through.

      Cons

      The TA I was excited about? They only approved classes that benefited the company and the job you were in. I was a Customer Service rep, which classes would I find that could POSSIBLY fit the position?

      Explore other reviews about T-Mobile

      5.0
      May 28, 2026
      Mobile expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      very good benefits and pay

      Cons

      company changing to ai first

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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